Shipping Policy – EleganceByRafay

Last Updated: June 2026

Welcome to EleganceByRafay. We are committed to delivering your orders safely and efficiently across Pakistan. Please review our shipping policy below.

Processing Time

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• A flat shipping fee of Rs. 250 is charged on all orders across Pakistan.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) throughout Pakistan.
• Please ensure your contact number and shipping address are accurate to avoid delivery issues.

Order Tracking

• Once your order is dispatched, you may receive tracking details via SMS, WhatsApp, or email (if applicable).

Delivery Attempts

• Our courier partners may attempt delivery multiple times. If the order remains undelivered due to incorrect information or customer unavailability, the order may be returned.

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order with clear photos of the product and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

EleganceByRafay
📧 Email: support@elegancebyrafay.com
📱 WhatsApp: Your WhatsApp Number

Thank you for shopping with EleganceByRafay. We appreciate your trust and look forward to serving you. 😊